Delivery  

Specialist Furniture Delivery

To provide the highest quality service to our customers, we have partnered with Home and Retail a leading UK logistics company with over 20 years’ experience specialising solely in furniture delivery.

The experienced professional delivery teams are all extensively trained and fully equipped with the necessary tools to ensure a smooth installation of your furniture.

You will receive what is known as a “white glove” service, which simply means that from the moment your furniture leaves the workshop, it is always handled with the same expert care and attention to detail that went into designing and creating your product.

Installation

Your furniture will be delivered in pristine factory condition, placed in a room of your choice, unwrapped and presented to you before finally removing all packaging from your home.  We can also provide a service to remove and dispose of your existing furniture if required. Details and costs associated with this service can be provided upon request.

Tracking

Once your order has been placed and accepted you can login to “My Account” at any time and view the status of your order. At the point the delivery company picks up your furniture from the workshop we will send you a link that will allow you to track the progress of your delivery online in real time.

General         

Please refer to our terms and conditions for all aspects of our delivery service including the following:-

1. Early availability

2. Damaged goods

3. Not present to accept product

4. Restricted access and item won’t fit

5. Products deemed unsuitable

6. Cancellation

 

If you would like to discuss anything further, then please do not hesitate to get in touch, we will be delighted to assist you in any way we can.